Privacy Policy for EL Kafela

Thank you for using EL Kafela ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application ("App").

By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the App, we may collect:

a. Information You Provide
Name
Email address
Phone number
Profile information
Feedback and support requests
b. Automatically Collected Information
Device type and model
Operating system version
IP address
App usage statistics
Crash reports and diagnostics
Unique device identifiers
c. Permissions and Device Features

With your consent, the App may access:

Camera
Photos and media files
Microphone
Location services
Notifications

These permissions are used only to provide features within the App and can be managed through your device settings.

2. How We Use Your Information

We use collected information to:

Provide and maintain the App.
Improve functionality and user experience.
Respond to customer support requests.
Send important service notifications.
Analyze usage and performance.
Detect fraud, abuse, and security issues.
Comply with legal obligations.
3. Third-Party Services

The App may use third-party services that collect information according to their own privacy policies, including:

Google Play Services
Firebase Analytics
Firebase Crashlytics
Google AdMob
Apple App Store Services
Stripe or other payment processors

We encourage you to review the privacy policies of these providers.

4. Advertising

If the App displays advertisements, third-party advertising partners may collect certain information to provide personalized or non-personalized ads in accordance with applicable laws.

Users may manage advertising preferences through their device settings or applicable platform settings.

5. Data Sharing

We do not sell your personal information.

We may share information:

With service providers that help operate the App.
When required by law or legal process.
To protect our rights, users, or public safety.
In connection with a merger, acquisition, or sale of assets.
6. Data Retention

We retain information only for as long as necessary to:

Provide the App and its services.
Fulfill legal and regulatory obligations.
Resolve disputes and enforce agreements.

When data is no longer required, it is securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

9. Your Rights

Depending on your location, you may have rights to:

Access your personal information.
Correct inaccurate information.
Request deletion of your data.
Restrict or object to certain processing activities.
Withdraw consent where applicable.
Request a copy of your data.

To exercise these rights, contact us using the information below.

10. International Data Transfers

Your information may be processed and stored in countries other than your country of residence. We take appropriate measures to protect information transferred across borders in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will become effective when the updated policy is posted within the App or on our website. Continued use of the App after such changes constitutes acceptance of the revised policy.